Shipping Policy

Iford Cider LTD: SHIPPING POLICY

THESE CONDITIONS INCLUDE EXCLUSIONS AND LIMITS TO THE SUPPLIER’S LIABILITY AND MAY AFFECT CUSTOMER’S INSURANCE AND RISK

1. Introduction

1.1. These terms and conditions govern the sale of alcoholic beverages through our website: www.ifordcider.com.
1.2. By purchasing from our website, you confirm that you have read, understood, and agreed to these terms.

2. Age Restrictions

2.1. You must be 18 years or older to purchase alcohol from our website.
2.2. We use age verification measures, and by placing an order, you confirm you meet the legal drinking age.
2.3. Delivery may require age verification via valid ID (passport, driving licence, PASS card). If proof of age is not provided, the order will be refused.

3. Ordering & Contract Formation

3.1. Orders are placed via our website and subject to acceptance.
3.2. An order confirmation email is not an acceptance of your order—it is a receipt of request.
3.3. A contract is formed when we dispatch the goods and send you a dispatch confirmation.

4. Pricing & Payment

4.1. All prices are in GBP (£) and include VAT (if applicable).
4.2. Payment is required at the time of order via our accepted payment methods.
4.3. We reserve the right to cancel orders if fraudulent activity is suspected.

5. Delivery

5.1. We only deliver within the United Kingdom.
5.2. Delivery charges of £6.99 per order apply, unless Free Shipping discount is qualified. 
5.3. Standard delivery times: 1-2 working days, subject to availability.
5.4. If no one over 18 is available to accept delivery, the order may be returned, and re-delivery fees may apply.
5.5. We are not responsible for delays due to courier issues or unforeseen circumstances.

6. Cancellations & Returns

6.1. Under the Consumer Contracts Regulations 2013, you have a 14-day right to cancel (except for perishable/custom products).
6.2. To cancel, notify us at [your contact details] before dispatch.
6.3. If goods are faulty/damaged, contact us within 48 hours for a refund or replacement.
6.4. Returns must be in original packaging, and return shipping costs may apply.

7. Liability

7.1. We are not liable for indirect losses, business losses, or loss of opportunity.
7.2. Nothing in these terms limits liability for death, personal injury, or fraud.

8. Licensing & Legal Compliance

8.1. We operate under a valid Premises Licence/Personal Licence under the Licensing Act 2003.
8.2. We comply with all UK alcohol licensing laws, including sales restrictions on underage purchases.
8.3. We reserve the right to refuse orders that breach alcohol laws.

9. Privacy & Data Protection

9.1. Your personal data is handled under our [Privacy Policy – link].
9.2. We do not store or process payment details; transactions are handled securely via Shopify.

10. Governing Law

10.1. These terms are governed by English law, and disputes will be settled in UK courts.